Frequently Asked Questions (FAQ)

Are your products safe? Are they CE certified?

Yes. All Brubi products are designed and manufactured in compliance with the EN 71 European safety standards for toys and meet all necessary requirements for CE certification. Your child’s safety is our priority.

What is the warranty period for Brubi products?

We provide a 5-year warranty on all our products — significantly above the industry standard.

What age group are Brubi products suitable for?

Brubi products are generally suitable for children aged 9 months to 10 years, depending on the specific item. Please refer to individual product descriptions for detailed age recommendations.

Where are your products made?

Our products are manufactured in Slovakia (European Union), in our own workshop. Every piece is crafted with care and attention to detail.

Where can I read customer reviews?

Verified customer reviews are available on our Etsy shop, under the name brubiEU, where we have been active since 2018.

What materials are Brubi products made of?

We primarily use solid beech wood sourced from FSC-certified suppliers within the EU. This ensures that the wood is safe, chemical-free, and environmentally responsible.
Only our balance board is made from high-quality plywood, bonded with non-toxic glue, making it completely safe for children.

What surface treatment do your products have?

All wooden parts are treated with natural hardwax oil from the ECO series by Remmers (Germany). This oil is made from renewable raw materials, is vegan, and safe for children.
The finishing process includes:

  • First oil application (sprayed)

  • Sanding

  • Second layer of oil

  • Final polish
    More details available here.

Are your products suitable for Montessori learning?

Yes. Many Brubi products are inspired by Montessori principles, focusing on independent movement, creativity, and safe exploration. They support gross motor skill development and open-ended play.

How should I clean and maintain wooden toys or furniture?

We recommend wiping Brubi products with a soft, damp cloth. Avoid excessive water and harsh chemicals. The hardwax oil finish protects the surface but we suggest gentle cleaning only to preserve the natural look.

Is your packaging plastic-free?

Yes. We use recycled cardboard boxes and plastic-free materials for all our shipments, including padding and tape.

Are Brubi products good as birthday or baby shower gifts?

Absolutely! Our wooden toys and furniture are high-quality, sustainable, and beautifully crafted — making them a perfect eco-conscious gift for any occasion.

Where can I buy Brubi products?

You can purchase our products via:

Where do you ship and how long does delivery take?

We ship to all EU countries, as well as the United Kingdom and Switzerland.
Delivery usually takes 2 to 7 working days after dispatch, depending on destination.
Please check our Shipping and Returns page for detailed information.

Do I have to pay customs or VAT?

  • EU customers: No additional charges — all taxes and duties are included.

  • UK and Swiss customers: Customs clearance is required. You may be asked to pay customs duty, VAT, or handling fees as per your country’s regulations.

Can I change or cancel my order after placing it?

Yes — as long as your order hasn’t been dispatched yet. Please email us at help@brubi.eu as soon as possible with your order number.

Can I return my order if I’m not satisfied? What if the goods are damaged?

Yes. We accept returns and warranty claims.
Full details and instructions can be found on our Shipping and Returns page.

I’m a retailer. Can I purchase Brubi products at wholesale prices?

We offer competitive pricing by selling directly from the manufacturer to the customer, which means additional wholesale discounts are not available.
If you’re interested in purchasing larger quantities, please contact us at mail@brubi.eu.

Still have questions?

We’re happy to help. Feel free to contact us at help@brubi.eu.
We typically respond within 24 hours on weekdays (between 8:00–15:00 CET).